Shipping policy
Order Processing Time
All orders are processed within 1–5 business days.
Custom-made products require additional production time before dispatch
In-stock items (marked with next day shipping) are prioritised for fast dispatch
🚀 Next Day Shipping Items
Some products on our website display a “Next Day Shipping” banner.
For these items:
Orders placed before the daily cut-off time are dispatched the next working day
Delivery is typically 1–2 business days (UK) after dispatch
⚠️ Important:
This applies only to products clearly marked with the next day shipping banner.
All other items follow our standard production timelines.
🛠️ Custom-Made Products
Many of our products are built to order to ensure the highest level of quality and fitment.
Production time: 2–10 business days
These items are not held as ready stock
Estimated Delivery Time
UK Orders: 7–21 business days
International Orders: 10–30 business days
These timeframes include production and shipping.
Please note: These are estimates, not guaranteed delivery dates.
Shipping Partners
We work with trusted couriers such as:
Royal Mail
DHL
UPS
FedEx
Courier selection depends on the product and destination.
Tracking Information
Tracking details are provided once your order has been dispatched
Please allow a few days for tracking updates to become active
Customs, Duties & Taxes
For international orders:
Customers are responsible for any import duties, taxes, or customs fees
These are not included in our pricing
Delays & Liability
We aim to meet all delivery estimates, however we are not responsible for delays caused by:
Customs clearance
Courier issues
External factors outside our control
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses
Contact us immediately if changes are required before dispatch
Contact
📧 contact@ambientautoz.com